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  2. FAQ-Questions

FAQ-Questions

Common questions

  • Why have I been charged twice?
  • How does the trade program work.
  • How can I tell if an item is outdoor rated or damp rated?
  • How can I be removed from your mailing list?
  • How do I check if an item is in stock?
  • What should I do if my item arrived damaged/claim
  • How do I return an item or request a return ?
  • How do I change the shipping address on my order?
  • How can I cancel my order?
  • Can I hold my order to ship later?
  • Do you offer price matching?
  • Do you have a spec sheet and installation instructions for my item?
  • Is the dimmer included with my fixture?
  • Can I use LED bulbs in an E26 or E12 socket fixture?
  • Do you have any physical locations?
  • Do you offer rush shipping?
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