FAQ-Questions
Common questions
- account log in issues
- What Color Temperature Should I Choose?
- How to Choose the Right Size Chandelier or Pendant
- How Bright Should My Light Fixture Be?
- Tracking Shows Delivered but Package Not Received
- Price Adjustment Request (Item Went on Sale)
- How to Choose Between 4-Inch and 6-Inch Recessed Lighting
- When will my credit card be charged?
- Do I have to pay sales tax
- Can I return a final sale item
- Do you offer a protection plan for your products?
- How do I clean and maintain my light fixture?
- How to Read Lighting Fixture Dimensions
- Can this light fixture be installed on a sloped or vaulted ceiling?
- What does integrated LED mean?
- Can I dim this light fixture?
- Are bulbs included with this fixture?
- What size light fixture should I choose for my space?
- Can my light be used outdoors
- Do you ship internationally?
- Why can't I see my order under my order history?
- Why have I been charged twice?
- How does the trade program work.
- Understanding fixture location ratings
- How can I be removed from your mailing list?
- How do I check if an item is in stock?
- What should I do if my item arrived damaged/claim
- How do I return an item or request a return ?
- How do I change the shipping address on my order?
- How can I cancel my order?