Tracking Shows Delivered but Package Not Received

Thank you for reaching out. I understand your concern about the delivery status.

According to the carrier’s tracking information, the package has been marked as delivered. Occasionally, carriers will scan a package as delivered shortly before it arrives, so it may still be en route. We recommend allowing up to 24 hours for delivery.

In the meantime, please check around your delivery area, including porches and garages, and with neighbors, as carriers sometimes place packages in safe locations.

If the package has not arrived after 24 hours, please let us know, and we will be happy to review the next steps and assist further.